Practice Manager
Las Vegas, Nevada
Reports to: Practice Administrator Director, Aligned Providers New Mexico
About the Opportunity
The Practice Manager of Aligned Providers New Mexico (APNM) will oversee daily administrative
processes and assist with the management of APNM’s providers, will serve as the liaison between
APNM and site the Medical Staff Office. This role is accountable for providing direct support to the
Medical Director by acting as the main resource and contact in the daily operations and activities in
the Emergency Department and inpatient departments.
processes and assist with the management of APNM’s providers, will serve as the liaison between
APNM and site the Medical Staff Office. This role is accountable for providing direct support to the
Medical Director by acting as the main resource and contact in the daily operations and activities in
the Emergency Department and inpatient departments.
This is a full-time position that will report directly to the Practice Administrator Director of APNM.
Essential Functions
The Practice Administrator position includes the following responsibilities:
- Oversee the day-to-day activities, including managing and completing schedules, assisting
with shift coverage, reinforcing policies and procedures and supervision of Physicians and
APPs - Organize and conduct provider orientation and onboarding processes in correlation with client
facility site(s) - Orchestrate APNM apartment turnover and communicate the comings and goings of providers
with housekeeping - Assist staff with patient transfers, including coordination of care based on patient needs
- Offer assistance to hospital staff and providers as needed
- Copy, file, sort, and house documents accordingly
- Maintain the utmost professionalism in all aspects of communication and
prioritize customer service - Streamline communication and coordination with ancillary departments to support APNM
provider needs - Work with payroll to ensure accurate input of hours and efficient deposit of funds monthly
- Act as liaison to all third-party vendors
- Support with recruitment and credentialing processes with operations accordingly as needed
- Coordinate work schedules to efficiently make appointments and generate virtual meetings.
This will require attendance to record meeting minutes - Monthly data extraction. Collaborate with the leadership team to identify quality initiatives
and manage quality metrics - Prepare provider evaluations. Schedule, prepare and document necessary data for all
evaluations - Monitor provider schedules and keep track of additional time worked
- Assist with APNM apps and platforms, i.e., When I Work, GroupMe, any applicable current
platforms used, and future platforms in which may be implemented - Promote effective working relationships with ancillary departments and hospital leadership to
help facilitate meeting department goals and objectives - Ability to effectively utilize EMR to review charts for completion, or missing items such as
physical examinations, H&P’s, provider signatures and co-signatures, etc. - Maintain close relationships with site department leadership at our client facility(ies)
- Other duties as assigned
Expectations of Teammate
“Our core values are all aligned around a culture of service to our hospital partners and our staff.”
- Trust – Always do the right thing.
- Growth – Continuously build on past success.
- Partnership – Every relationship is essential to our success.
- Quality – Constantly enhance experiences by replicating successful practices & innovations.
Competencies
To be successful as a Practice Manager, you will possess a set of prerequisite skills to qualify you for this position:
- Effective and clear verbal and written communication skills
- Excellent interpersonal and coaching skills
- Demonstrated ability to lead and develop with a growing organization
- Demonstrated ability to serve as a successful participant with the team
- Evidence of the practice of a high level of confidentiality
- Deft organizational skills
- Ability to manage multiple priorities and meet deadlines
Work Environment
This position is will work in normal office and hospital department settings. Additionally, the Practice Manager must be comfortable working in an emergency department environment. Due to the work settings and multifaceted nature of the job, this role may be subject to stressful circumstances at times.
Experience and Education
The Practice Manager position requires individuals to have an Associate’s degree in related field. While not required, a Bachelor’s degree preferred,
Additionally, applicants must have:
- At least 3 years of related experience in a similar capacity
- Healthcare industry experience
- Experience in practice administration and personnel management in a similar environment
- Experience with EMR
- Knowledge of provider credentialing and enrollment
- Physician management operations
- Clerical and administrative experience
- Proficient with Microsoft applications; Word, PowerPoint, Excel,
Outlook, SharePoint - Administrative experience
Knowledge and Skills
The Practice Manager role demands:
- Self-motivation with the ability to work independently and
complete required duties - Exceptional organization with the ability to manage multiple high
priority tasks - Excellent interpersonal and communication skills
- Resilience and flexiblity
- Ability to provide consistency in messaging and actions
- Ability to actively and purposefully seek out opportunities to
listen to providers needs and engage in meaningful and
solution-oriented dialogue. A transparent communicator that
follows through until issues are resolved - Ability to gain trust of management, peers & staff, and
cultivate/maintain effective relations - Basic medical knowledge
- Time management skills